Contact Us

If you still need help after consulting our help center, you can contact our customer care team by submitting a request ticket here.

When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible.

Mainfactor Receiving Department 

3111 West Allegheny Avenue

Philadelphia, PA 19132

customercare@mainfactorcommerce.com

(215)-436-8113

Customer Care Hours: Mon - Fri 9:00 am - 6:00 pm EST

Response times are 1-2 business days.

Mainfactor Receiving Department 

3111 West Allegheny Avenue

Philadelphia, PA 19132